7p7778 Privacy Policy

1 Types of Information Collected

We collect various types of information to operate and improve our platform. This information can be divided into two main categories:

a) Personally Identifiable Information

When you open an account with 7p7778 or contact us, we may collect the following information:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Mobile number for bKash, Nagad, or Rocket (for transactions)
• Identity document details (for age verification)
• Transaction history and account balance

b) Automatically Collected Information

When you visit our site, some information is collected automatically:

• IP address and device information
• Browser type and operating system
• Your navigation patterns on the website and session duration
• Cookies and local storage data
• Referral source (where you came from before reaching our site)

2 Purpose of Data Collection

7p7778 uses your information only for specific and legitimate purposes. We use the information you provide for the following reasons:

• Account management: Creating, verifying, and keeping your account secure.
• Age verification: Confirming that the user is 21 years of age or older.
• Transaction processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer support: Helping resolve your issues and providing 24/7 live chat support.
• Security and fraud prevention: Preventing unauthorized access, fraud, and money laundering.
• Service improvement: Analyzing user experience to further improve the platform.
• Communication: Informing you about important updates, promotional offers, or policy changes.
• Legal obligations: Complying with applicable laws and regulations.

3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential cookies: Essential for the basic functionality of the website. Without these, the site will not work properly.
• Performance cookies: Track how many times you have visited our pages and which pages you have navigated to.
• Functionality cookies: Help remember your preferences and settings.
• Session cookies: Used to maintain your logged-in state.

You can manage cookies through your browser settings. However, disabling some cookies may prevent certain features of our site from working.

4 Information Sharing and Disclosure

7p7778 never sells your personal information to third parties. However, in the limited circumstances below, we may share your information with relevant parties:

• Payment processors: Only the information necessary to complete transactions via bKash, Nagad, and Rocket is shared with that payment service provider.
• Technology service providers: Technology partners who assist in operating our platform and who are required to comply with our privacy standards.
• Legal obligations: When disclosure of information is required under a court order, government directive, or applicable law.
• Fraud prevention: To relevant authorities to assist in investigating financial fraud or criminal activity.
• Business transfers: In the case of a merger or acquisition, your information will still remain protected under this policy.

Outside the circumstances described above, no information about you is shared with any third party.

5 Data Security Measures

We follow industry-standard technical and administrative security practices to protect your information. The methods we use to keep your information safe at 7p7778:

• SSL encryption: Our entire website is secured with SSL technology, meaning all data exchanged between you and our servers remains encrypted.
• Encrypted password storage: Your password is never stored directly; it is kept only in hashed format.
• Two-factor authentication: An additional verification layer for account security.
• Firewall and anti-fraud systems: Round-the-clock monitoring to prevent unauthorized access and cyber attacks.
• Limited access: Only authorized staff can access your information, and only on a strict need-to-know basis.
• Regular security audits: Our systems undergo regular security testing.

Even so, complete security on the internet cannot be guaranteed. You also have a responsibility to keep your account password confidential.

6 Data Retention Period

We retain your personal information only for as long as it is needed or as required by legal obligations.

• Active account: All information is retained for as long as the account remains active.
• Closed account: Even after an account is closed, financial transaction and identity-related information may be retained for a minimum of 5 years.
• Legal reasons: In the case of an ongoing dispute or investigation, relevant information may be retained for a longer period.
• Marketing data: If you wish to opt out of marketing communications, that preference is applied immediately.

7 Your Rights

You have the following rights over your own personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restriction of processing: The right to request that processing of your information be limited in certain circumstances.
• Right to object: The right to object to the use of your information for specific purposes.
• Right to withdraw consent: The right to withdraw your consent at any time.

To exercise these rights, please contact us via 24/7 live chat or write to our email address.

8 Privacy of Children and Minors

7p7778's services are for users aged 21 and above only. We do not intentionally collect any information from minors. If we are notified that a minor has registered on our platform, we will immediately close that account and delete all associated information.

If parents believe their child has accessed our platform, they can contact our support team.

9 Third-Party Links and Services

Our platform may contain content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These providers have their own privacy policies and their own policies apply when using their services. 7p7778 is not responsible for the privacy practices of these third-party providers.

Game providers may receive some technical data about you for their own technology (such as device type and connection quality), but your personal identity or financial information is not shared with them.

10 Policy Changes and Updates

7p7778 reserves the right to update this privacy policy from time to time. Whenever a significant change is made, we will notify you in the following ways:

• A notice will be published on the website.
• The "Last Updated" date at the top of the policy page will be changed.
• For significant changes, a notification may be sent to your registered email address.

If you continue to use 7p7778 after a policy change, you will be considered to have accepted the updated policy. If you do not accept the policy change, you may stop using our services and request that your account be closed.

11 International Data Transfers

Our servers and some technology partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, such transfers are always carried out while maintaining the standards of this privacy policy and ensuring appropriate security measures.

Countries to which your information may be sent may not have the same level of data protection as your home country. However, we ensure contractually that all partners provide adequate protection for your information.

12 Responsible Gaming and Data Use

7p7778 believes in responsible gaming. We may analyze information related to your gaming behavior (bet amounts, loss patterns, gaming duration) in order to provide assistance if any user becomes involved in problematic gaming behavior.

Information collected for this purpose is never used for marketing or for sale to third parties. To learn more about responsible gaming, visit our Responsible Gaming page.